FAQ

Party Reservation
Our custom theme parties are typically booked 4-6 weeks in advance of the party date. If we availability for a sooner date we will be more than happy to accommodate your request. To reserve your party date we require a non-refundable credit card deposit of $100 for the Group, Prestige or Elite party package. A non-refundable credit card deposit of 50% is required for the Ultimate or Premium party package. Your deposit will be applied towards your final bill. Once your deposit has been received, we will set up a date & time for your consultation with a party planner. After consultation you will receive an electronic party ‘Terms & Agreement’. This agreement must be signed and emailed within 3 days. We will need your confirmed and final head count no later than 7 days prior to the party date. Finalization of headcount will be confirmed via email .

 

Payment
IAAYB is a hospitality/event planning service similar to a wedding planner. A non-refundable 50% of your balance is due one week prior to your party date via credit/debit card (based on final headcount submission) If we cannot process this payment, your event will be cancelled (No exceptions). You will receive your final invoice via e-mail 3 days prior to party date. Final payments can be paid using a major credit/debit card 3 days prior to your scheduled event or in cash on the day of the event. If paying your remaining balance in cash, it must be paid prior to party set up. No exceptions.

 

Rush Policy
If you are requesting and we have an available party date less than 2 weeks, we may require a rush fee. You will be informed of this fee at time of booking (usually between $25 – $50).

 

Party Locations:
We will gladly host your event in the comfort of your home  or another chosen location. Clubhouses, hotels, parks etc. If you desire to have your event at our Austell location a $200 fee will be added to your chosen party package . In the event that you choose a hotel or public location, please be advised that you are responsible for all parking fees and any gratuities to bellman that may incur to execute your event.

 

Cancellation Terms
Your deposit is non-refundable and cannot be returned for any reason. In the case of an emergency, we will gladly reschedule your party with the next best available date. If new invitations and food/beverage are needed, an additional fee will apply. Parties cancelled less than one week prior to the scheduled event will be charged 50% of their total amount due.  If the client is disorderly or we cannot meet your need, we reserve the right to cancel your event. The deposit is still non refundable. Cancellation on the day of the party will result in full payment of your chosen package, no refund will be issued.

 

Party Time
IAAYB parties are 1.5 hours in duration. Elite, Ultimate & Platinum packages are 2 hours. Your party hostess will arrive approximately between 1 hr. to 1.5 hours prior to your scheduled event for set-up. We kindly ask that you keep the guest of honor and/or any pets away from the party area until the room transformation is complete. We understand that some parties may extend after your event. We ask that you move your guest to a seperate location so that your host can begin clean up and breakdown.

 

What if there is inclement weather?
In the event of severe weather, we reserve the right to reschedule the party. Most outdoor parties can resume as scheduled indoors if it rains.

 

In the event that a child does not show up, do I still have to pay for that child?
Yes, your final RSVP count determines the price for your party. The RVSP headcount determines the number of costumes, games, prizes, and crafts that are prepared in advance. Certain packages include gift bags. You may keep the party gift bags for any child that does not show up. If a child chooses not to participate during the party, you are still charged for your final count.

 

What if a child becomes ill or has an allergic reaction?
It’s All About You and its owners, operators, and employees assume no liability for accidents, food allergies, and/or injuries to party guests or property damage. As event planning professionals, we can assure you that the utmost care will be taken to provide safe and entertaining activities for your guest.

 

Will you take party photos and will they be used on your website?
We host several private events, corporate events & celebrity children’s events. We respect you the client and your privacy. Although, some photos may be used on our website, no identifying information will be published. If you do not wish to have your child on our website, please let us know. All pictures on our site or blogs are authentic taken by our company photographer and property of IAAYB.

 

What is the minimum and maximum number of children?
All parties include a minimum set number of guest. Group package – An addtional hostess fee of $55 will be charged for groups of 16 – 20, for each addt’l five guest thereafter an addt’l hostess is required.  Elite, Ultimate & Premium packages will require an addt’l of $55 for each addt’l five guest.

Supervision
We are not a daycare service. We are soley there for entertainment purposes. We kindly ask that you monitor any disruptive children or any child that does not wish to participate. This will help us to provide the best possible party experience for you and your child.

 

What days and times can parties be held?
Mon-Thurs. By appointment only
Fri. 6:00pm-8:00pm
Sat. Noon-8pm
Sun. 1:00pm-5:00pm

 

Parking
We will need a spot in your driveway to load and unload our equipment into the home.

 

What time should the party guest arrive?
Please have them arrive on time. Our parties start promptly at the designated time. It is imperative that we begin on time so everyone can enjoy the fun. We have several parties booked in one day and cannot go back on activities for late comers. (example if we are done with manicures and are now in the middle of coronation we cannot stop in the middle of that activity to do a manicure for a late comer).

 

Is there a designated time to serve food?
Yes, food can be served midway into the party. Your party host will entertain for 45 min. then break for food. We suggest finger foods such as: pizza, chicken nuggets and sandwhiches. Your party host will be happy to serve them. The food portion is 15 minutes. Activities will resume as scheduled for the additional 30 min.

 

Travel Fee
A travel/fuel surcharge will apply to your event.  The travel fee begins at a flat rate of $20, it may be a little more depending on your location.
*Inquiring ClientsAll voicemail messages & emails are checked regularly. During the week, we will respond within the same dayOur high peak times are Friday – Sunday. In the event that you leave a voicemail message or send an email on the weekend, you may not receive a reply back until Monday afternoon.  We appreciate your potential business and will try our best to contact you sooner if time allots. (This only applies to those that are not already on the calendar )